SHINE ON AUTO SERVICE CENTER 10655 East Highway 92, Hereford, AZ 85615 Phone: 928-533-1337 BEFORE YOU CALL: TROUBLE STARTING ------------------------------------------------------------ Having a hard time starting? What happens when you try to start is a helpful place to begin. YOUR VEHICLE Year: __________ Make: ________________ Model: ________________ Mileage, roughly: ______________ 1. What happens when you turn the key or press start? [ ] Nothing at all [ ] Clicking [ ] Engine turns over but doesn’t start [ ] Starts slowly [ ] Starts, then stops Notes: ________________________________________________ 2. Does it happen every time or only sometimes? (If it’s only sometimes, note any pattern, such as cold mornings or after a drive.) [ ] Every time [ ] Only sometimes Notes: ________________________________________________ 3. When did it start, and have you noticed changes in the lights or dashboard? First noticed: ____________________ Notes: ________________________________________________ Notes: ________________________________________________ ANYTHING ELSE (recent repairs, when it's most noticeable) ________________________________________________________ ________________________________________________________ QUESTIONS YOU MIGHT ASK WHEN YOU CALL [ ] When could you take a look at it? [ ] What are your current hours? [ ] What would it cost to look at it? ------------------------------------------------------------ Ready? Call 928-533-1337 This sheet is for your own notes. It isn't sent to the shop, and it isn't a diagnosis or an estimate.