SHINE ON AUTO SERVICE CENTER
10655 East Highway 92, Hereford, AZ 85615
Phone: 928-533-1337

BEFORE YOU CALL: UNUSUAL NOISE
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Hearing something different?
Describe the sound in your own words. No technical terms needed.

YOUR VEHICLE
Year: __________   Make: ________________   Model: ________________
Mileage, roughly: ______________

1. What does it sound like?
   [ ] Squeal
   [ ] Click
   [ ] Rattle
   [ ] Knock
   [ ] Grinding
   [ ] Humming
   [ ] Something else
   Notes: ________________________________________________

2. When do you hear it?
   [ ] Starting
   [ ] Braking
   [ ] Turning
   [ ] Driving
   [ ] Going over bumps
   [ ] Sitting still
   Notes: ________________________________________________

3. Where does it seem to come from, and when did you first notice it?
   [ ] Front
   [ ] Back
   [ ] Left side
   [ ] Right side
   [ ] Underneath
   [ ] Not sure
   First noticed: ____________________
   Notes: ________________________________________________

ANYTHING ELSE (recent repairs, when it's most noticeable)
   ________________________________________________________
   ________________________________________________________

QUESTIONS YOU MIGHT ASK WHEN YOU CALL
   [ ] When could you take a look at it?
   [ ] What are your current hours?
   [ ] What would it cost to look at it?

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Ready? Call 928-533-1337

This sheet is for your own notes. It isn't sent to the shop, and it isn't a diagnosis or an estimate.